What is Real Time?

Real Time allows agents to get current information from the carrier into the management system-- right now. With the advent of the internet, this information was more readily available than in the past. However, navigating each carrier's website is cumbersome and time consuming. Real Time takes the availability of this data to the next step, and allows you to import this data directly into the management system with the click of a button.

Benefits

• Service customers faster and more accurately by getting information directly from the carrier
• Process policy transactions directly from the client's file-- policy/billing/claim inquiries, upload payments and quotes
• Use the same workflow for all companies
• No longer necessary to remember all those passwords

Transactions

Below is a list of transactions and how they are implemented in HawkSoft CMS. Click here for a complete list of transactions by carrier.